What are our fees

The standard Department of Health fees policy that applies to most of our public services considers:

the income level of the person receiving the service; and
the ability of that person to pay the fee.

The cost of our public Dental Services is set by the Department of Human Services through Dental Health Services Victoria.

We are committed to ensuring that our services are affordable to people and that no one experiences financial hardship in paying our fees. No one will be denied a service because of their inability to pay.

If you have difficulty paying our fees you can discuss this with your service provider and in these circumstances fees may be waived or reduced.

Please check the tables below or go to the page you are interested in to find more details about the service you want.

These tables will help you find the cost of the different services we offer. Additional information about all of these services can be found if you go to the drop down menu.

Table 1: Income levels and what the service will cost

The Department of Health outlines three levels of income that we use to guide us in talking with you about fees you need to pay when having a ‘direct service’, that is a one-to-one service with one of our health professionals, except Dental, these are in Table 1.

Table 2: The cost of Public Dental Services

The Department of Human Services set fees for public dental services in Victoria through Dental Health Services Victoria, or through Medicare Australia, these are in Table 2. Information regarding fees within our private dental service can be found at the end of Table 2.

Table 3: Box Hill Family Dentistry

Table 4: The cost of our groups and programs

Depending on the group or program the cost will vary. The cost of groups is kept to the minimum possible.

Table 1: Income levels and what the services will Cost

(Based on Centrelink Pensioner and Family Support rates at January 2010)
You will need to pay the Low Level Fee of $8.50 if	You will need to pay the Medium Level Fee of $13.00 if	You will need to pay the High Level fee of $85/hr if
You have a Pension or HealthCare Card
You are single with a before-tax income less than $34,232	You are single with a before-tax income between $34,232 and $73,334	You are single with a before-tax income greater than $73,334
You are a couple with a before-tax income less than $55,692	You are a couple with a before-tax income between $55,692 and $98,036	You are a couple with a before-tax income of more than $98,036
You are a family with one child with a before-tax income less than $61,225 plus $5,533 for each additional dependent child	You are a family with one child with a before tax income of between $61,225 and $103,240 plus $5,533 for each additional dependent child	You are a family with one child with a before tax income of more than $103,240 plus $5,533 for each additional child
Any Single / Couple / Family who faces additional costs (due to disability and/or other factors) which reduce their income to this level	Any Single / Couple / Family who faces additional costs (due to disability and/or other factors) which reduce their income to this level	Any recipient of compensation intended to cover the cost of care
There is NO COST for the following: Children’s and youth dental service – for holders of Pension/Health cards Children between the ages of 12 and 18 years Needle and syringe program – this includes access to the onsite and after hours CHOPER service

Table 2: The cost of Dental Services

(All fees charged by in our public dental service are set by the Department of Health through the Dental Health Service Victoria, or through Medicare Australia. As at Jul 2010)

Dental Services for Adults	Treatment Type	Fee
You must have a: Pension card or Health Care Card	Emergency Care	A one-off cost of $25.50 is applied. This is a flat fee.
	General Care	A co-payment of $25.50 is applied, up to a maximum of $102 for a course of care.
	Denture Care	Up to $61.50 per single plastic denture (cost depends on number teeth/clasps). A set of upper and lower acrylic dentures will cost $123.00
Dental Services for Children & Youth	Treatment Type	Fee
If a child or young person under 18 years of age has a: Pension card Or Health care card	Emergency Or General Care	Services are FREE
For those without the above concession cards, Dental services are available for all children from 18 months to grade 6.	Emergency	No charge for emergency visit
	General Care	A one-off cost of $30.50 is applied for a general course of care. (Capped at $122.00 per family) This is a flat fee.
For youth aged between 13 and 18 years with a Medicare Teen Dental Voucher	Teen Dental Checks	This check is FREE.

Table 3: Box Hill Family Dentistry

Treatment Type	Cost
Comprehensive Package Exam Scale and Clean X-Rays Fluoride treatment if required Treatment planning	$180.00
Consultation Only	$70.00

Treatment Type

Cost

Comprehensive Package

Exam
Scale and Clean
X-Rays
Fluoride treatment if required
Treatment planning

$180.00

Consultation Only

$70.00

All further treatment needs and prices will be discussed with your dentist.

Table 4: The cost of our groups and programs

Jump to:

Physical Activity Groups and Programs
Diabetes Groups and Services
Communications Skills
Support Groups
Health Information & Education
Groups for Children
Programs for Men

Physical Activity Groups and Programs

Name of the group	What you need to pay
Tai chi	$5.00 / session For regular attendance there is a $45 “10 card” that allows for attendance at 10 sessions.
OTAGO falls prevention program	$30.00
Good Life Gym	$5.00 / session For regular attendance there is a $45 “10 card” that allows for attendance at 10 sessions
Hydrotherapy	$45 / 6 sessions
Heart Health Program	$8.50 / session OR $50 / program
Walking Group	Free

Diabetes Groups and Services

Name of the group	What you need to pay
IDEAS Integrated Diabetes Assessment & Education Service	Free – must have current referral from your doctor
Diabetes Education Course	$40.00 program
Life! Diabetes Prevention Program	Dependant upon income level and health care card status Free - low and middle income $50 - high income
Diabetes support group	$2.00/session
Diabetes prevention support group	Free / gold coin donation

Communications Skills Group

Name of the group

What you need to pay

There are a number of groups that run for people with speech difficulties as part of their care.

$5 / session

Support Groups

Name of the group	What you need to pay
Diabetes support group	$2.00 / session
Diabetes prevention support group	Free / gold coin donation
Stroke support group	Free / gold coin donation

Health Information & Education

Name of the group	What you need to pay
	$7.50 / session OR SET Program Fee
Diabetes Education Course	$40.00 program
Good Life Choices	$7.50
Life! Diabetes Prevention Program	Free

Groups for Children

Name of the group

What you need to pay

There are a number of different groups that run for children as part of their care.

Including social communication skills and school readiness - all groups require

assessment prior to entry.

$7.50 / session

Programs for Men

Name of the group	What you need to pay
Men’s Shed	$5.00 / session

Sections

What are our fees

Table 1: Income levels and what the services will Cost

Table 2: The cost of Dental Services

Table 3: Box Hill Family Dentistry

Table 4: The cost of our groups and programs