Who can use our Services
Services are available to people who work, live or study in the City of Whitehorse and we prioritise our services for people on low-medium incomes and holders of Health Care cards or Pension cards. Some of our services are provided for particular age groups, health conditions or disabilities, such as services to help frail older people and their carers continue managing independently in their homes; or services for young children (0-6 years).
Please check the table below or go to the page you are interested in to find out more about the service you want.
This table will help you understand who can use the different services we offer. Additional information about all of these services can be found if you go to the drop down menu.
Jump to:
- Allied Health Services
- Children's Services
- Counselling Services
- Dental (Oral Health) Services
- Diabetes Services
- Men's Health Services
Allied Health Services
| Service | Who can use this service |
|---|---|
| Community Health Nursing |
One-to one Community Health Nursing is available to people with chronic health conditions who need assessment and care to support them in managing their health issue and overall health. You need to work, live or study in the City of Whitehorse and we prioritise our services for people on low-medium incomes and holders of Health Care or Pension cards. To join the Life! program you must first be assessed by a community Health Nurse. |
| Nutrition and Dietetics |
Nutrition and dietetic services are available to people who work, live or study in the City of Whitehorse and we prioritise our services for people on low-medium incomes and holders of Health Care or Pension cards. |
| Occupational Therapy |
Occupational Therapy services are for frail older people, younger people with disabilities and others who need support to continue managing independently at home. You need to work, live or study in the City of Whitehorse and we prioritise our services for people on low-medium incomes and holders of Health Care or Pension cards. |
| Physiotherapy |
Physiotherapy Services are available to people who work, live or study in the City of Whitehorse and we prioritise our services for people on low-medium incomes and holders of Health Care or Pension cards. To join the following you must first be assessed by a physiotherapist:
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| Podiatry |
Podiatry is for people who have a medical condition (such as diabetes or peripheral vascular disease) that effects their feet and may result in complications. Podiatry services are for frail older people, younger people with disabilities and others who need support to continue managing independently at home. You need to work, live or study in the City of Whitehorse and we prioritise our services for people on low-medium incomes and holders of Health Care or Pension cards. |
| Speech Pathology |
Speech Pathology services are for frail older people, younger people with disabilities and others who need support to continue managing independently at home. You need to work, live or study in the City of Whitehorse and we prioritise our services for people on low-medium incomes and holders of Health Care or Pension cards. |
Children's Services
| Service | Who can use this service |
|---|---|
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Services are available to children from birth to school entry (0-6 years) and their families, who work, live or study in the City of Whitehorse. We prioritise our services for people on low-medium incomes and holders of Health Care or Pension cards. In addition, children can use these services if they:
To join any of the groups offered for children as part of their care, all children must first be assessed by one of the health professionals within the Children’s team. |
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| Children’s Dental service |
Dental Services are available to children who meet the following requirements regardless of where they live. Dental services are available and free of charge to all children and young people under 18 years of age who have a:
For those without the above concession cards, Dental services are available for all children from 18 months to 13 years of age with a one-off cost applied for a complete course of care. |
Counselling Services
| Service | Who can use this service |
|---|---|
| Counselling and Case Work Support | Counselling services are available to people who work, live or study in the City of Whitehorse and we prioritise our services for people on low-medium incomes and holders of Health Care or Pension cards. |
| Counselling – Family Violence |
Specific family violence counselling services are available to women if you:
You need to work, live or study in the City of Whitehorse and we prioritise our services for people on low-medium incomes and holders of Health Care or Pension cards. |
Dental (Oral Health) Services
| Service | Who can use this service |
|---|---|
| Dental Services for Adults |
Dental Services are available to people who meet the following requirements regardless of where they live.
Dental services are available for adults if you have a:
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Dental Services for Children Dental Services for Youth |
Dental services are available and free of charge to all children and young people under 18 years of age who have a:
For those without the above concession cards, Dental services are available for all children from 18 months to 13 years of age with a one-off cost applied for a complete course of care. If you are in the one of the above groups Priority access to our Dental (Oral Health) Service is available if you:
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| Box Hill Family Dentistry | Our Box Hill Family Dentistry Clinic can be used by anyone who agrees that they will pay the fees that will be charged to them. |
Diabetes Services
| Service | Who can use this service |
|---|---|
| Diabetes Education Group | Our diabetes education group is for people who have diabetes, their family and friends who work, live or study in the City of Whitehorse and we prioritise this service for people on low-medium incomes and holders of Health Care or Pension cards. |
| Diabetes Nurse Educator |
One-to-one diabetes nurse education is available to people with diabetes who need assessment and care to support them in managing their diabetes and overall health. You need to work, live or study in the City of Whitehorse and we prioritise our services for people on low-medium incomes and holders of Health Care or Pension cards |
| IDEAS – Integrated Diabetes Education and Assessment Service |
A ‘one stop shop’ to with a team to help you with your diabetes is available if you need specialist medical services to help you manage your diabetes and prevent complications. You must be referred by your doctor for this service. People on low-medium incomes and holders of Health Care or Pension cards are prioritised. |
Men's Health Services
| Service | Who can use this service |
|---|---|
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The Men Making Change Program ise available to men who work, live or study in the Cities of Whitehorse or Manningham. We prioritise our services for people on low-medium incomes and holders of Health Care or Pension cards. To join this program an individual assessment for suitability for the program is needed. |
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| Men’s Shed Program |
The Men’s Shed is for men over the age of 55 and on a Health or Disability pension who live in the City of Whitehorse. We prioritise this service for men who are:
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